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LATEST NEWS  27.09.17

Have you had your flu jab yet?  We are running a walk-in clinic on Saturday 7th October from 8.30 - 11.00am. No need to book an appointment - just turn up!

Our new telephone queuing system will be operational on Wednesday 11th October.  We hope this will help patients to contact the surgery more easily.

Patients registered to GP practices in North Hertfordshire are being asked their views on GP opening hours by East and North Hertfordshire Clinical Commissioning Group (CCG) and NHS England. The survey can be found here

Please find attached a link to our CQC report: http://www.cqc.org.uk/location/1-548096721

Have you signed up for online access yet?  It is the easy way to order repeat prescriptions and you can also book and cancel appointments online.  Download the application form using the link at the bottom of the page.

Please make sure that we have the correct mobile phone number for you so that we can send SMS reminders for appointments.

Patient Guide to Services

It’s Your Practice: A patient guide to GP services has been put together by the Royal College of General Practitioners (RCGP) for patients. 

This guide has been produced as part of the RCGP’s aim to build stronger relationships between you and your doctors and encourage the involvement and inclusion of you in your own care.

The guide provides helpful information on all aspects of using GP services: from finding and choosing a practice and how to get the most out of a GP consultation to accessing health records and understanding patients’ rights and responsibilities.

Apple and StethoscopeIt is split into several sections including:

  • General Practice explained
  • Choosing the right practice for you
  • Registering with a GP practice
  • Seeing your GP – consultations
  • Seeing your GP – the next steps
  • After your GP consultation
  • Your health record
  • Your rights and responsibilities as a patient
  • Get involved with your practice


The publication is part of a push by the NHS as a whole to encourage you to understand how you can get the most out of primary care – which also includes how you can become more involved in monitoring your own health.

pdf Download A Patient Guide to GP Services



 
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